January 16, 2020

Q&A with Tim Yue

Tim Yue, Sales Director
Location: Hong Kong

How long have you been at Jetcraft?

I have been with Jetcraft for about 1 and a half years.

What are your responsibilities within the global Jetcraft team?

I am a Sales Director in Asia Pacific, my region covers mostly SE Asia. I maintain relationships with the customers in my region to best assist them on any of their aviation requirements. Given Jetcraft’s financial strength and geographical reach I am able to offer options that others might not be able to.

Describe a typical day or week in your role.

There is not a typical day or week in this job. Aircraft sales is very fluid and dynamic. When I am in the office I’m mostly doing intensive research, following up on existing deals that are in the pipeline and trying to close them out. When I’m on the road, which is actually the majority of my time, I’m zig-zagging around Southeast Asia meeting with clients and hoping to help by finding the right deal!

What do you love most about your job?

I tremendously enjoy a good challenge and finding solutions for seemingly impossible tasks. No aircraft transaction is ever the same and every deal is complex, has its own unique set of challenges and solving that is what I love the most. Nothing is ever repetitive about business aircraft sales.

Describe the company culture at Jetcraft and what it means to you?

The company culture at Jetcraft is all about family. I enjoy working with my colleagues all around the world. Even though we’re all in different time zones everybody works together and helps each other out to close deals and meet the ultimate goals of our customers.

What do you want your customers to experience when dealing with Jetcraft?

I think the most important thing for our customers is a seamless turnkey experience in whatever they’re doing with us at Jetcraft whether they’re buying, selling or trading an airplane, I want to be able to offer our customers one simple solution. With Jetcraft having a team of in-house staff specializing in aircraft, financing, marketing and transactional matters – we’re well equipped to offer a one-stop-shop.

Who or what has been your greatest professional influence?

My greatest professional influence is definitely my clients. Engaging our clients who are all successful in their own distinct ways, I learn so much from meeting with them, hearing their stories and even negotiating with them! There’s a reason why they’re UHNWI and I think they’re the greatest influence.

Describe yourself in 3 words.

Methodical, Driven, Adaptable

If you were to buy a business jet, which aircraft would suit your needs and why?

If I were to buy a business jet it would definitely be a long-range aircraft. I don’t need ultra-long range or something that can fly me 15 hours around the world, but I would need something that could go about 4,000 miles. I think that provides the most economic benefit as well as timesavings for me.

What stands out to you as good customer service?

Pro-activeness is what I think is good customer service – when someone proactively helps or can pre-empt what you might need or find helpful.

Finally, what is your hidden talent or hobby?

When I was in high school I was a freelance photographer. I got to cover some interesting events like the World Trade Organization Protests and other events in Hong Kong. (I’m the photographer up top with the yellow wrist band in the photo.)

Also, I have my FAA Commercial Pilot License: Single & Multi Engine Land with Instrument Rating.

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